Refund and Exchange Policy

At, we strive to provide our customers with the best shopping experience. Due to the nature of our business and the products we offer, we do not provide refunds or exchanges except in the cases mentioned below.


  1. Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer service team at +92 337 8629259 within 3 days of receiving the product. We will assess the issue and provide appropriate assistance, which may include a replacement or store credit.

  2. Incorrect Items: In the event that you receive an item different from what you ordered, please contact us immediately. We will arrange for the correct item to be shipped to you at no additional cost.

Non-Returnable Items

Certain items are not eligible for return or exchange unless they arrive damaged or defective. These items include:

  • Damage Book


  1. Requests for refunds or exchanges must be made within [X] days of receiving the order.
  2. To be eligible for an exception, items must be unused, in their original packaging, and with all tags attached.
  3. We reserve the right to refuse returns or exchanges that do not meet the above conditions.

Contact Us

If you have any questions or concerns about our no refund and exchange policy, please don't hesitate to contact our customer service team at +92 337 8629259.